Disclaimer
Product Usage Liability
Custom lenses are designed exclusively for replacement purposes. It is the user's responsibility to ensure that their eyewear frames are structurally sound and compatible with the lens type chosen. We are not liable for any damage to lenses caused by incorrect installation or defects already present in the frames.
For custom prescription lenses, accuracy depends on the prescription provided by a licensed eye care professional. We disclaim any responsibility for vision problems resulting from incorrect or outdated prescription information submitted by the customer.
Compatibility Statement
Our Smart Compatibility System offers brand and model matching suggestions to assist you. However, we cannot guarantee full compatibility, especially with third-party modified frames or discontinued models. We strongly advise customers to contact our support team for confirmation of compatibility before completing a purchase.
Content Disclaimer
Images illustrating lens effects on our website (including polarized lens color rendering) may vary from the actual product due to differences in screen settings and lighting conditions. These visual representations are for reference only and do not constitute a basis for returns or exchanges.
Frame measurements submitted by users are accepted as reference only. We disclaim any liability for lens cutting errors caused by inaccurate measurements provided by the customer.
Force Majeure
We are not responsible for any delays or failures in fulfilling orders caused by circumstances beyond our control, including natural disasters, international shipping restrictions, or supply chain interruptions. In such cases, we will inform customers as soon as possible and, when feasible, provide alternative options. However, we disclaim any liability for compensation related to these delays.
Limitation of Liability
Custom lenses shall not be liable for any indirect, incidental, or consequential damages (including but not limited to loss of profits or data) or for any injuries resulting from lens usage (e.g., sports-related accidents), except as expressly required by applicable law.
Trademark and Brand Disassociation
"Custom-Lenses" and the Custom-Lenses logo are trademarks of Custom-Lenses.com. Custom-Lenses.com is not affiliated with or endorsed by the following companies: 100%, 5.11 Tactical, Adidas, Arnette, Bolle, Bose, Costa, Dragon, DVX Eyewear, Electric, Fox Racing, Harley Davidson, Hoven, Julbo, Kaenon, Maui Jim, Native, Nike, Oakley, Ray-Ban, Revo, Rudy Project, Smith, Spy Optic, Suncloud, Tifosi, Under Armour, VonZipper, Wiley X, Transitions, Vantage, or XTRActive. Any use of their trademarks is solely for the purpose of describing products that bear those trademarks.