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Check out our support guides first.
We’re here to help! If you have any questions, concerns, or need assistance, please feel free to reach out to us through the following channels:
Email: hello@custom-lenses.com
Phone: +86 178-7104-2831
Company Address: Building A, Optics Valley Times Square, Hongshan District Room 2706, 27th Floor Wuhan Hubei 430071
Working Hours: Mon - Fri: 9:00 AM - 6:00 PM(UTC+8)
As a global online retailer, our customer support team serves customers across multiple regions and operates during UTC+8 business hours. For assistance outside these hours, please contact us by email and we will respond as soon as possible.